799 Kapelus Drive, West St. Paul, Manitoba R4A 5A4, Canada
Countertop Showroom Consultant
Granite Mountain Stone Design seeks a dynamic and customer-focused Countertop Showroom Consultant to join our team. As a Countertop Showroom Consultant, you will play a key role in providing exceptional service to our clients and guiding them through the countertop selection process. We would love to hear from you if you value customer interactions, have excellent communication skills, and possess solid attention to detail.
Your Role
- Greet and engage customers visiting the showroom, creating a warm and welcoming environment.
- Assess customer needs and guide them toward the best countertop options based on style, budget, and project specifics.
- Provide expert advice on materials, finishes, colours, and styles while explaining their benefits and care requirements.
- Present product samples, clearly outlining specifications and installation procedures.
- Provide accurate quotes and estimates, maintaining transparency in pricing and services.
- Build long-lasting relationships with customers, contractors, and industry professionals to encourage repeat business.
- Ensure the showroom is clean and organized, with product samples and marketing materials properly displayed.
- Answer phone inquiries and forward calls to the appropriate team member.
Requirements:
- Strong interpersonal and communication skills, with the ability to actively listen and address customer needs.
- Detail-oriented and able to provide accurate information and quotes.
- Excellent organizational skills to manage multiple projects and clients simultaneously.
- A proactive, self-motivated attitude with a passion for delivering outstanding customer service.
- Previous experience in customer service or sales, especially in home improvement or interior design, is a plus.
- Team player with the ability to work independently when necessary.
- Flexibility to work occasional Saturdays (about every six weeks) and extended hours if needed.
What We Offer at Granite Mountain Stone Design:
- Health and dental benefits.
- Dependable and stable work environment.
- Work-Life balance. We have a track record of providing schedule flexibility to support personal development and/or family commitments.
- Cross-training among various work areas.
- Opportunities for advancement within the Operations team.
This position is for our Winnipeg showroom.
We take work-life balance seriously! Great atmosphere and flexible schedules.
Granite Mountain Stone Design is committed to the principles of equality and diversity in the workplace. We aim to hire the best candidate for the position based on their qualifications and merit in terms of knowledge, skills, and experience.
Please send resumes in confidence to hr@granitemountain.ca.