799 Kapelus Drive, West St. Paul, Manitoba R4A 5A4, Canada
WE DON'T JUST DELIVER A PRODUCT, WE DELIVER AN EXPERIENCE!
FAQ
Find your answers here or contact us with any other inquiries
Q: How much do you charge for fabrication and installation?
A: Nothing. Our per sq. ft. price includes everything! On-site templating (precise measurement of your space), fabrication, adding an edge profile, stone polishing, delivery to your location (stone countertops weight as much as 32 lbs/sq.ft.) and installation. We even show you how to take care of your countertops.
Q: How quickly can I get my new countertops?
A: Typically 7 – 10 working day turnaround after we build an on-site template of your kitchen or bathroom. You can also expect us to return your initial quote within an hour.
Q: How can I be sure that the countertops will have an exact fit?
A: We ensure a custom and precise fit when building a digital template of your space. We also offer a superior quality of products we sell and professional installation. We offer a standard 1 year written warranty against any defects in installation in addition to the manufacturer warranty.
Q: What if there has to be a seam through the countertop?
A: We will do our best to make sure it is unnoticeable. We typically put a seam where it would be virtually undetectable, such as through a sink or under the stove top. This eliminates seams through the work area. Seam placement will be discussed during the templating stage on site.
Q: Can I choose a different edge to the countertops?
A: Of course you can. We offer dozens of edge profiles. All edges are fabricated with a computerized CNC machine and made extremely smooth to the touch.
Q: How smooth will the countertop be?
A: That depends on the product. Some natural stones like granite may feel a bit porous to the touch, whereas quartz will be smoother. We ensure that underside of all overhangs will also feel smooth to the touch.
Q: What if I wanted an overhang to accommodate chairs in the kitchen?
A: We can build an overhang up to 12 inches long. Longer overhangs require additional support to reinforce any potential breakpoints. We can make suggestions during the templating stage since granite and quartz have different requirements for overhangs.
Q: I have a hard time deciding on the right type of stone. Can I preview them and talk to somebody who can help me?
A: Naturally. You can visit our Winnipeg showroom as well as our Lac du Bonnet showroom. Talk to one of our knowledgeable staff members and they can show you your options and help you make your decision. You can view full slabs at one of our trusted suppliers' showrooms. We can tell you what type of stone is best for your specific needs.
Q: How do I know I'm getting a competitive pricing from you?
A: We have over a century of experience fabricating and installing stones throughout the house. Our friendly and knowledgable staff will work with your budget to make sure you get the best possible pricing. We study the market and want to remain competitive while offering the best possible experience. We're with you throughout the entire process and afterwards, offering full support backed by our own written guarantees and manufacturer's warranties as well.
Q: What else do you do?
A: If it's made of stone, whether natural or engineered, we probably do it. In addition to kitchen countertops and bathroom vanity tops, we install countertops in outdoor kitchens, provide memorial stoneworks, provide and install stones in high-end hotels, businesses, condos and apartments. We accommodate renovations and custom new builds.
If you have other questions, please give us a call at 1-866-306-4673
